![]() ![]() ![]() “The digital core, powered by SAP, will also provide seamless integration with cloud and other peripheral products to enhance the customer experience.” “Optus has expanded into a variety of mission critical cloud services and is also moving to digital core with SAP S/4 HANA,” it said in the slides. Optus indicated the transition to 5G - and eventual operation of 5G at scale - had made “modernisation” of its core IT platform necessary. The telco also had customer experience (CX) ambitions that it wanted to fulfill, and indicated on an architecture diagram that SAP CX is part of the “future scope” of work. In addition, it plans to deploy SAP integrated business planning (IBP) and SAP Ariba sourcing and contracts to aid planning around its supply chain.
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